Frequently Asked Questions
Everything you need to know about your Calista Tools experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, provided the item is in its original packaging.
Do your styling tools come with a warranty?
Yes, all Calista Tools electronic styling devices come with a one-year limited warranty covering manufacturer defects from the date of purchase.
Can I use your hair care products on color-treated hair?
Absolutely. All Calista hair care products are formulated to be safe for color-treated and chemically processed hair, ensuring your vibrant look lasts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment payments via Afterpay.
How do I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.